SMC addresses Quality Assurance by implementing the following initiatives:
- Protecting our clientsâ€™ interest is our prime consideration in determining Quality Assurance.
- Improving employee's performance to maintain the Highest Level of Quality Service to our Clients.
- Identifying and eliminating employees whose performance falls below acceptable standards of competency.
- Implementing Quality Control and Quality Improvement plans promote the highest level of maintenance and improvement of our employees as well as ensure the delivery of quality services to our clients.