SMC addresses Quality Assurance by implementing the following initiatives:

• Protecting our clients’ interest is our prime consideration in determining Quality Assurance.
• Improving employee's performance to maintain the Highest Level of Quality Service to our Clients.
• Identifying and eliminating employees whose performance falls below acceptable standards of competency.
• Implementing Quality Control and Quality Improvement plans promote the highest level of maintenance and improvement of our employees as well as ensure the delivery of quality services to our clients.